GLOBAL GUARD / CUSTOMER SERVICE

Here for you.
Beyond the quote.

Questions about your existing insurance? Find the help you need and connect with the Global Guard team.

Call (800) 750-9115 ↗

Your policy. Your questions. A team to call.Support for Global Guard customers.

HELP WITH YOUR EXISTING INSURANCE

A clearer path
to the right support.

Choose what you need help with. For a new insurance quote, use the quote button at the top of the page.

Policy questions & changes

Review your coverage or ask about changes to your address, vehicles, property, or business.

Documents & proof of insurance

Ask about policy documents, auto ID cards, evidence of insurance, or a certificate request.

Billing & payments

Questions about a bill, payment notice, or where to make a payment? Contact our team for direction.

Claims guidance

Need to report a loss or find your insurer’s claims contact? We can help you find the appropriate next step.

BEFORE YOU CONTACT US

A few details
can help.

Have these ready if available so our team can locate your policy and understand your request.

Your name and contact details

The name on the policy and the best way to reach you.

Your policy information

Your insurer and policy number, if available.

What you need help with

A brief description and any relevant date or notice.

PLEASE KEEP IN MIND

A request is the start
of a conversation.

Contacting our team does not by itself change, cancel, or bind coverage. Ask for confirmation that your request has been completed.

Keep sensitive details secure.

Do not send payment card details, Social Security numbers, or driver-license numbers through an ordinary message. Ask our team for an appropriate way to share sensitive information.

CUSTOMER SERVICE QUESTIONS

Good questions. Clear next steps.

Can I make a policy change through this website?

This page helps you contact our team. A request is not a completed policy change. Confirm any change and its effective date with the appropriate representative.

Where should I make my insurance payment?

Use the payment instructions on your insurer’s current bill or contact our team for help finding the correct payment channel. This page does not accept payments.

How do I request proof of insurance?

Contact our team with your policy information and the type of document you need. For a business certificate, have the recipient’s requirements ready. Issuance is subject to the applicable policy and review.

What if I need help with a claim outside office hours?

Check your policy documents or insurance card for your insurer’s claims contact and reporting instructions. If anyone is in immediate danger, contact emergency services.

What if I don’t have my policy number?

You can still call our team. Have the name on the policy and your contact details ready so we can help locate your information.

Let’s get you to the right help.

Talk with the Global Guard team about your existing policy.